Sales Enablement

Autoklose Implements Multi-Email Outreach Capability To Increase Inbox Engagement

Autoklose, an email automation and sales intelligence platform recently multi-email outreach, unveiled a new multi-email outreach solution to help B2B sales teams reach out to multiple prospects in email channels and increase email open rates.

October 19, 2021
Written by Michael Rodriguez

Seismic Reveals Digital Sales Rooms To Enable Buyer-Seller Collaboration

Seismic, a sales enablement platform, unveiled Digital Sales Rooms as part of its 2021 Fall product release, a solution which aims to help go-to-market (GTM) teams develop buyer-seller relationships from one centralized platform.

October 12, 2021
Written by Michael Rodriguez

Chili Piper Welcomes First Chief Customer Officer

Chili Piper, an inbound conversion platform, promoted its VP of Customer Success, Gemma Cipriani-Espineira, to its first Chief Customer Officer (CCO) to help accelerate its positioning as a customer-first company. As part of its efforts toward client-centricity, Chili Piper will rebrand its Customer Support (CS) department — a component of…

October 7, 2021
Written by Kelly Lindenau

Freshworks Raises IPO Price To Meet Investor Demand, Reaches Valuation Of $10B

Freshworks, a customer engagement software company, recently went public with an initial public offering (IPO) of Class A common stock at $36 a share, raising the price from $32 earlier this week in response to investor interest.

September 23, 2021
Written by Michael Rodriguez

LiveChat Partners With Mailchimp To Provide New Chat Offerings

LiveChat, a customer service platform, recently integrated with all-in-one marketing platform Mailchimp to enable business owners to manage their newsletter contacts and provide prospects with the option to sign up for newsletters within support chats.

September 23, 2021
Written by Kelly Lindenau

The Expansion Of CX As An Organizational, Data-Driven Strategy

Modern customer experience (CX) has evolved beyond simple data collection into a full-on engagement strategy, with many organizations taking a second look at buyer feedback to inform their CX strategies. Having an engaging CX strategy in the digital-first B2B world is a fickle prospect, as B2B buyers have become quite the sticklers for engaging buying experiences.

September 14, 2021
Published in Blog
Written by Michael Rodriguez

ZoomInfo Acquires RingLead To Combine, Cleanse & Route Disparate Data Sources

ZoomInfo, a go-to-market (GTM) software provider, acquired RingLead, a data quality management platform, to enable companies to streamline and execute GTM motions at scale based on high-quality, actionable data.

September 9, 2021
Written by Kelly Lindenau